Terms and Conditions

Last Updated: 10-10-23

These Terms and Conditions ("Terms") govern your use of DSN Franchise's services and website (collectively referred to as the "Service"). Please read these Terms carefully before using the Service.

  1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

  1. Changes to Terms

DSN Franchise reserves the right to modify, amend, or update these Terms at any time. You will be notified of any changes, and your continued use of the Service after such modifications will constitute your acceptance of the updated Terms.

  1. User Registration

3.1. To use certain features of the Service, you may be required to register an account. You agree to provide accurate and complete information during the registration process and to keep your account information updated.

3.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify DSN Franchise of any unauthorised use of your account.

  1. Use of Service

4.1. You may use the Service only for lawful purposes and in compliance with these Terms and all applicable laws and regulations.

4.2. You agree not to engage in any of the following activities while using the Service:

Posting, transmitting, or otherwise distributing content that is unlawful, offensive, or violates the rights of others. Using the Service in a manner that may disrupt or damage DSN Franchise's infrastructure or interfere with other users' use of the Service. Attempting to gain unauthorised access to any part of the Service or any user accounts.

  1. Intellectual Property

5.1. All content, trademarks, logos, and intellectual property displayed on the Service are the property of DSN Franchise or its licensors and are protected by copyright and other intellectual property laws.

5.2. You may not reproduce, distribute, modify, or create derivative works of any content from the Service without the prior written consent of DSN Franchise.

  1. Limitation of Liability

6.1. DSN Franchise provides the Service "as is" and makes no warranties, express or implied, regarding the Service's availability, reliability, or suitability for any purpose.

6.2. To the maximum extent permitted by law, DSN Franchise shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use or inability to use the Service.

  1. Termination

DSN Franchise may, at its sole discretion, terminate or suspend your access to the Service without notice for any reason, including if you violate these Terms.

  1. Privacy Policy

We will never compromise your personal data and ensure your personal information is kept as secure as possible. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and elsewhere.

  1. Cookies

When you are browsing websites on the internet, many of these websites store tiny text files called cookies on your computer, to help track your use of the site and to personalise your journey around the website. These cookies can be stored so that if you return to a website, that website server can call the information from the cookies stored on your computer to tailor your experience of the site. Our website is no different, it uses cookies only to help you shop our website and to place online orders – we do not store personally identifiable information in our cookie data. We also use one carefully selected 3rd party cart provider to enhance your online experience and they will place cookies on your computer for use on our website too.

  1. Orders

10.1 All prices and payments are displayed and paid in pounds. All orders must be paid for in full before the order can be made.

10.2 The order processing time will vary depending on the size of your order and we will always endeavor to process your order as fast as possible. Once the order has been submitted and paid for there will be no chance to change/ add on to the original order.

10.3 Orders from organisations, a point of contact may be required.

  1. Shipping Policy

12.1 We reserve the right to refuse shipping. We only ship to the UK mainland.

12.2 Shipping costs will be calculated at the time of checkout prior to entering your payment information so you know exactly what to expect.

12.3 DSN Franchise is not responsible for any delays that may be caused by affiliated shipping carriers.

  1. Returns

Should you wish to return your items for a refund, you are free to do so within 30 working days of the date of order. Sadly we are unable to offer free returns so any unwanted items will need to be returned at your own expense. After we have received your item we will then process your refund to the original payment method you’ve used during the purchase.

  1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.

  1. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at DSN Contacts